INTRODUCTION TO SPIN PALACE CASINO
"Spin Palace Casino is a leading name on the Microgaming platform with a long history. Over the years, it has developed into a top choice for players of all bankrolls and game preferences. Players can now benefit from the 15 years of experience by simply registering."
- Mark Wilson
Initial Impressions
Spin Palace has a large collection of games, lots of bonuses, slots and blackjack tournaments, huge jackpots, and much more. It is also one of the most trustworthy online casinos, with licensing in Malta and many awards for excellence from major online gambling sites.
One of the best aspects of Spin Palace is that it makes its Microgaming software look really good. The game selection shines thanks to the pleasant design, reinvigorating classic Microgaming slots games. There are hundreds of slots and table games to choose from at Spin Palace, and you'll have no trouble looking for your favorites, as the casino lobby is a breeze to navigate.
Launched in 2001, Spin Palace Casino may seem like it hasn’t changed much when looking at the website, but the collection has been steadily growing over the years thanks to the new creations made by Microgaming. One of the big improvements made recently is the mobile casino, displayed from the main page to have compatibility with all sorts of tablets and smartphones.
Spin Palace Casino Review
Software
Small tweaks have made the software from Microgaming perfect at Spin Palace Casino and it is very well organized. Most players won’t even notice the effort that goes on in the background, but every game is optimized for different devices to work perfectly and show off the amazing graphics that made the developer popular in the modern gaming age. Being one of the few online casinos that still has a downloadable app also shows that Spin Palace Casino is one for tradition, even when its instant version is very good.
The classic design in the lobby does cost it a bit on the software front but it then makes up for it with the mobile casino which has games for iOS, Windows, Android, and even BlackBerry. Plus, the site being available in several languages actually extends to the games and that is always a good thing. Whatever the choice, you can be sure that the Microgaming software is fair and that the mechanics behind the games will keep with the payout percentages certified by independent auditors, such as eCOGRA.
Games
The game selection at this casino is staggering, as you can choose from more than 300 slots in a range that is always growing. A particularly interesting game is the Wheel of Wealth Multi-Player slot machine. This allows you to play with others, chatting with them and participating in group bonus rounds while playing your own set of reels. Bonus slots are a big attraction at Spin Palace, so if you like to play slots with fun bonus games you should definitely give this casino a try.
For the full range of games at your mouse cursor, the recommended use of the casino is by downloading the software and having it installed on your computer. This is because some of the games are not presented on the instant play version, including a few slots and the live dealer games.
More than 400 top games are on the site and they offer options for video poker, baccarat, blackjack, roulette, keno, scratch cards, and huge progressive slots. This is of course without mentioning the many video slots that tend to catch the attention of most players. A nice sample of each category is used to create the mobile casino, which may have significantly fewer games but is just as fun.
Banking
We should start by saying that the security at the casino online is very advanced and safety is their top priority. Within the protected system created with the help of the top-notch encryption protocols, more than a dozen of the popular online banking methods are presented. The goal here is for every user to have the preferred option available and not have to jump through any hoops when making a transaction, be it a deposit or a withdrawal.
A nice thing to see is that the list is not cut down to just a few options when talking about cashing out. In fact, most of the banking methods can be used in both ways, so you only have to select one for all your financial needs. Based on the chosen withdrawal method, the payout time can actually differ quite a bit since web wallets tend to be a lot faster than bank transfers. After the pending period of 24 hours expires, the withdrawal can complete instantly or take up to seven working days. The average falls at about three days and the standard withdrawal limit is of $4,000 per week.
Since the mobile casino uses the same account, it also keeps most of the banking methods so customers don’t have to go to their computer if they want to change something in the available funds.
Bonuses & Promotions
Welcome Bonus
The welcome bonuses at Spin Palace are very generous, you get $1,000 in bonus cash to begin with. You can benefit from a 100% bonus on your first deposit worth up to $250. After that, you can claim a 25% bonus worth up to $300. There is still even more after that, as you can get a 50% bonus worth up to $450 on your third deposit. Spin Palace is dedicated to giving new players a fantastic experience with bonuses.
You'll love Spin Palace if you want to play with bonuses and a massive variety of games. High rollers might not get the most out of it, but Spin Palace is extremely good value for the average player, or for anyone who likes to jump from one new game to another.
Loyalty Program
The Spin Palace Loyalty Club is one of the best and oldest reward programs in the casino online industry. It is kept fairly simple while still making sure there are plenty of distinctions made between customers when it comes to awarding rewards based on activity. Club Points will come with each real money bet placed on the games and as usual, they can be redeemed for free casino credits. The current rate is of 1,000 points for €10, where €10 in bets can generate 1 Club Point. Mobile wagers count as well and the same account can be used for both platforms.
The six loyalty tiers cover everyone from the casual gamer to the VIP. Privé is the highest one and, not only is it so fancy that it had to have a French name, it also has unique customized gifts for the player and their family. Faster withdrawals, exclusive gifts, bonus points, and more bonuses per month are just some of the benefits in the program.
Promotions
The promotions are quite limited after the welcome bonus and loyalty programs. There are some special offers added and players are usually notified by email. The mobile casino is a great way to stay up to date with the promos since it is best to be logged in to check things out.
Device Support
The great mobile platform helps improve compatibility with other devices beyond Windows PC and Mac. These two are already standard and will run without any issues for the full collection. The list of games will get a little smaller for a mobile device but big titles for slots, progressives, table games, and video poker will still be playable with their optimized versions.
For iPhone and iPad, players just need to visit i.spinpalace.com to see the lobby right in their browser. From here, they can login or register to play without the need for downloading any additional apps. Accessing the site can also be done from an Android or Windows device, Spin Palace has also added BlackBerry compatibility to the system as well. Pretty much any WAP handset can handle the games without any issues.
Customer Support
The Contact page on the website will present the different ways for reaching the support team, able to be filtered by language (of which there is 15!) English is available 24/7 by live chat, email, and toll-free phone numbers but there can be some restrictions in the schedule when selecting other languages. The link for the frequently asked questions is found on the bottom of the page, a few general topics are covered that should help users and mean they don't have contact customer care. Mobile support is pretty much the same since it is all done from the site, and live chat can be started with one single tap on the touchscreen.
Our Verdict
To close the review, we would like to recap on some of the aspects where Spin Palace Casino stands out. The brand and its reputation have to be on top of the list. Many players have heard of this online casino and many are fans of it for the Microgaming game collection found inside. We also liked that banking is hassle-free and that the support team actually seemed happy to answer our questions. On top of everything, the mobile casino has great compatibility, even if the gaming list is not as long as we found on some of the competitors in the industry.
When it comes to the things we didn’t like about Spin Palace Casino, the list is very short. Withdrawals can take up to one week for some of the banking methods and we recommend players opt for e-Wallets to save time in this regard. Also, it can take some time to get used to the dated instant play lobby and we are really looking forward to an update from Microgaming that changes this. For now, we can only warmly recommend Spin Palace.
