Privacy and Cookie Policy

This privacy and cookie policy (together referred to as the “

Types of information collected

Personal Information

We collect certain personal information that you choose to provide to us when using the Services. This includes your name and email address when you contact us using our contact form.

Non-personal Information

When you use our Services, we may collect un-identified and non-identifiable information from you (“Non-personal Information”).

Information broadcast by your device might be part of the collection of Non-personal Information. This includes aggregated usage information and technical data (like your IP address and other online identifiers), in addition to certain software and hardware information, such as the kind of browser and operating system your device uses, language, and your preferred access times to the website’s domain name, from which you access our Services.

Information about your activity on the Services and engagement on the website may also be gathered to improve the functionality of our Services.


We do not collect any personal data of children under the age of 18 years old. This website must not be accessed or used by any minors in any way. The content of this website is not meant for any person under the age of 18 years.

Using your information

We (or such third-party data processors who act for us) may process data we collect for the following reasons:

  • Providing you with the Services;

  • Preserving the safety and security of our website;

  • Evaluating the relevance of the accessed content to you;

  • Improving and modifying our Services through conducting research or analytics;

In the event that a third-party purchases all (or substantially all) of our company, business and/or assets, we may disclose any anonymised data in our possession to that third-party in relation to the purchase. We may also disclose any such non-personal information where we are obliged to do so by applicable law, by a governmental body or by a court of competent jurisdiction. We may also disclose your non-personal data if we need to take action regarding any illegal activities, enforce any legal rights or our policies.

We may also gather anonymised details about visitors to our website for the purposes of compiling data traffic statistics. We are not able to identify individuals from this anonymised data that we collect for such purposes.

Purposes of information collected

The information we collect from you is also used for the following purposes:

To provide our Services to you 

We process your personal information to perform the contract that you have with us, for example, for hosting your casino reviews on our website.

Legitimate interests 

We may use your personal information where we have legitimate interests to do so. For example, we analyse users’ behaviour on our services to improve our offerings and for administrative, fraud detection and other legal purposes.

Legal obligation 

In some cases, applicable laws may require us to process certain information about you.


We may ask for your consent to use your personal information for certain specific reasons (for example, when we ask if you would like to be contacted by us to let you know when your review has been posted). You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Notice.

Sharing your information

Data gathered by us might be shared by us as follows:

Other users

You share information with other users when you voluntarily share information on our website and use our services (for example, by sharing a user review). Please be careful with the personal information you choose to share and who you choose to share it with.

Service providers and others

CasinoOnline may share your Personal Information with particular trusted third-party service providers and business partners, so as to aid them in performing their function and processing user data on the behalf of the website, such as carrying out research, analytics or technical diagnostics. The processing of anonymized data to third parties according to the methods described above will follow strictly the security obligations outlined in this Privacy Policy and applicable law.

With other Internal third party businesses

We share your personal information with other entities that form part of the same group of companies as CasinoOnline, for them to assist us in processing your personal information, as service providers, upon our instructions and on our behalf. This includes technical processing operations, such as personal information hosting and maintenance, customer care, marketing and targeted advertising, finance and accounting assistance, better understanding how our service is used and users’ behaviour to improve our service, securing our personal information and systems and fighting against spam, abuse, fraud, infringement and other wrongdoings.

We may also share information with other CasinoOnline entities for legitimate business purposes such as corporate audit, analysis and consolidated reporting as well as compliance with applicable laws. This information will be anonymised wherever possible and reasonable to do so.

Other disclosures

We may share and disclose anonymized data with advisers, auditors, and any potential investors or purchasers in the company or CasinoOnline. Such data may also be shared with our affiliates and subsidiaries.

In a case of corporate transaction in which CasinoOnline has an interest, such as for instance, a merger, the sale of a major part of the company's business, or the purchase of CasinoOnline or any other business or asset by the company, we may share information with the prospective buyer or seller of such assets or business.

Besides the above cases, information may also be shared if it is our belief that disclosing such information would be:

  • reasonably necessary so as to comply with any legal obligation, governmental request or applicable law; 

  • enforce any legal rights such as intellectual property; 

  • take action when it comes to any illegal activities or other types of wrongdoing, such as security issues and suspected fraud; 

  • enforce our internal policies; 

  • exercise our rights to contest legal claims; and 

  • prevent harm to our, your, or any third party's safety or rights.

With your consent or at your request

We may ask for your consent to share your personal information with third parties. In any such case, we will make it clear why we want to share the information.

Anonymised data

We may use and share anonymised data (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioural personal information, geolocation in de-identified form), as well as personal information in an aggregated, hashed, non-human readable form, under any of the above circumstances. 

We may combine this information with additional anonymised data or personal information in hashed, non-human readable form collected from other sources. 


Our website uses cookies in order to distinguish one user from another. This helps us to provide you with an enjoyable experience when you access our and interact with the pages and features displayed on it. It also assists us in improving the website generally.

For your understanding, a cookie is a small file that is stored on your browser or hard drive of your computer when you visit a website. This enables you to navigate across pages of a website efficiently allowing the website to remember your preferences and activating certain features based on your on-going engagement with the website.

When you arrive on our website, before we use any non-essential cookies, we ask you to select your cookies preferences. We only use essential cookies prior to you making your selection. Once you have selected your preferences, we only use cookies according to your selection. If you change your mind at any time, you can update your preferences by clicking: here.

We may apply cookies in the following ways:

  1. 'Session cookies' – these are files that are stored in a temporary memory while you browse, and deleted once you close the browser. These are strictly necessary in order to allow for the normal operation of our website. If these are disabled, the website's performance may be reduced.

  2. 'Persistent cookies' – these are a group of cookies that are typically kept for a longer period of time (usually 1 year) by the company who sets up, the length of time depending on the policies of the company. On our website they are set by the third-party service providers, such as third-party web-traffic analytics companies who monitor and analyse your interaction with our website, over whose policies we have no control. These cookies can be one of the following types:

a) Analytical/performance cookies: these are files which collate anonymous visitor data. They show us which parts of the website visitors access, in what order and for how long, in order to help us provide you with easier and more efficient access to our website.

b) Functionality cookies: these cookies help us identify you in case of repeat visits, so that we can save and recall your preferences for following visits; and

c) Targeting cookies: this type of cookies track the pages and links which you access, so that we can try to improve our website's relevance to your interests.

Other tracking technologies

Other technologies (which we also call cookies) such as web beacons (also called pixel tags or clear gifs), tracking URLs, software development kits (SDKs) or tags can also be used. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our service or opened an e-mail that CasinoOnline has sent them.  Tracking URLs are custom generated links that help us understand where the traffic to our webpages comes from.  SDKs are small pieces of code included in apps, which function like cookies and web beacons. Tags are short pieces of code included in our website that function like cookies and involves the sharing of certain information about your device and your interactions with our website and with our third party partner(s).

What we use cookies (and other tracking technologies) for?

Like most providers of online services, CasinoOnline uses cookies and other tracking technologies to provide, secure and improve our services, including by remembering your preferences, recognizing you when you visit our website, personalizing and tailoring ads to your interests and for, advertising or retargeting purposes. To accomplish these purposes, CasinoOnline may also link information from cookies with other personal information we hold about you.

Please note that we also allow trusted third parties to use cookies on our website, for example, providers of external services like advertising networks and web traffic analysis services. These third party cookies are likely to be for analytical or targeting purposes.

When you visit our website, some or all of the following types of cookies may be set on your device.

Cookie type What does it do?
Essential website cookiesThese cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas.
Functionality & Preference cookiesThese cookies are used to provide you with certain functionality on our websites. These cookies are not essential but enhance your use of our websites. For example, we may use cookies to remember choices you make (such as your preferred language or region you are in), to recognize the platform from which you access the website, to enable embedded videos, and to provide enhanced and more personal features.
Analytics cookiesThese cookies help us understand how our website is being used, how effective marketing campaigns are, and help us customize and improve our websites for you.
Targeting and advertising cookies These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on your interests and measuring the number of ads displayed and their performance, such as how many people clicked on a given ad.
Social media cookiesThese cookies are used to enable you to share pages and content that you find interesting on our website through third-party social networking and other websites. These cookies may also be used for advertising purposes too.

If you would like more details, we can provide you with information regarding the cookies and other tracking technologies used on our website. We will try to be as comprehensive as possible when providing such a list, however, the cookies and other tracking technologies used on our website will change from time to time.

You may disable all cookies by going to your setting on your internet browser and turning off selected settings for cookies. However, you should be aware that some features on the website may not function effectively and the overall experience may be reduced if you opt to turn off all cookies.

Retention of your information

By interacting with our site you agree that you have read our Privacy Policy and accept its terms for storing and processing such information. We will endeavour to do all that is reasonably necessary to ensure that any data collected from you is being processed and stored securely and according to this Privacy Policy.

Your personal information will be held in accordance with applicable law and kept for as long as necessarily required to carry out the purposes described in this Privacy Policy.

Security and transfer of your information

It is essential for CasinoOnline to be furnished with adequate security for both the Services and your Personal Information. We have implemented and will maintain current, reasonable physical, technical and organisational security measures and procedures in order to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. Despite all our considerable efforts to protect our data, we cannot guarantee that we will be able to stop all unlawful access to it or any exploitation of our Services.

Unfortunately, the transmission of information over the internet is not entirely secure. CasinoOnline makes every possible effort to safeguard information, but it is impossible to guarantee that all information transferred to our website will be secure; any internet-based transmission is carried out at your own risk.

CasinoOnline operates on a global scale, which means that we may need to transmit your Personal Information to countries within and outside of the UK or European Union and European Economic Area (the "EU/EEA"). What is important to note about this is that data protection and other relevant laws of countries outside of the UK or EU/EEA may be less comprehensive than the laws and regulations within the UK or EU/EEA. In such a situation, CasinoOnline will endeavour to take all reasonably necessary measures and have adequate safeguards in place, for example, such as using EU standard contractual clauses approved by the European Commission, to provide you with an equivalent level of protection when it comes to any personal data collected from you.

Your rights

In certain circumstances, if you are an EU/EEA or UK resident, you may exercise the rights available to you under applicable data protection laws as follows:

  • You can request access to your personal data, or ask us to correct, update or delete the whole or part of your personal information.

  • You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. This may mean your access to certain services is restricted or denied as a result. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

You can exercise your rights at any time by contacting us using the contact details below. 

We respond to all requests we receive from users in accordance with applicable data protection laws. We may ask you to provide proof of identity before we can answer the above requests. In some cases, we may reject requests for certain reasons (for example, if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user).

Other referred websites

This Privacy Policy does not concern the privacy of information (including cookies and other tracking technologies) stored by third-party websites which may be featured on our website in the form of hyperlinks. We have no control over these websites or their privacy policies. 

If you click on a link to these third-party websites, you should check carefully the privacy policies of such websites before submitting any data to them. 

We do not accept any liability relating to the privacy policies of such websites or any liability arising from your submission of data to them. You bear all risk in respect of the information that you give to such websites. Our Privacy Policy will not apply to any information you choose to give to any third-party website which we may display on our website.

Updates to the Privacy Policy

You are strongly advised to reread this Privacy Policy regularly, especially since it may be revised from time to time, at our sole judgment. You will always find the latest version of the Privacy Policy on our website. In case of any material change, you will be informed by way of the Services, where needed.

Your continued use of the Services after a notification from us regarding any Privacy Policy changes on our website will be your acknowledgment and agreement to such amendments.

Information about us and contact details

If you have any questions about the Services or about the information that you submit to us and about our use of the Services, please contact us at: