INTRODUCTION TO LUCKY NUGGET CASINO
"Lucky Nugget Casino is a Microgaming-powered gaming website that has been online since 1998 and it is a member of The Palace Group. It is licensed by the Malta Gaming Authority and has a large community of active players from Canada, Australia and Europe. It keeps a classic website interface and offers new users the chance to choose between two good bonuses."
- Silvester Kole
Initial Impressions
The initial impression is not a particular good one when first visiting the online casino. This is mostly because of the website, that looks outdated and there are a few links that don’t work properly. The classic feel shows that Lucky Nugget has been around for quite some time and while it has modern touches, like a mobile casino and the new Microgaming instant lobby, there are still some improvements needed.
Things get a lot better after registering and signing in. The lobby is nice and fresh with a totally different color scheme and it all looks like a new online casino. Microgaming provides the basic software and this means plenty of games which come in both downloadable and non-downloadable options. Those who are convinced at this point and what to make a deposit will have the freedom to choose between two bonuses, a regular one that is of 150% and a high roller one that has a higher limit and matches the payment 100%.
Lucky Nugget Casino Review
Software
After getting past the website, the software actually gets a lot better and the downloadable application will present a full online casino with more than 500 games. If you don’t want to download any casino apps on your PC, you can just opt for the instant version and just pin a shortcut of it to the casino for easier access. They both work pretty much the same and maintain the core mechanics.
Evolution Gaming is found on the platform as well, with the software provider being in charge of most of the live casino with its large selection of tables. It is free to connect to the online casino and then the software can take care of the other aspects of betting, such as banking, security and support.
Games
Lucky Nugget Casino players are encouraged to download the free deluxe casino app and install it on their computer because it has more games and it also makes it easier to connect. However, most casual gamers will be fine with the 450+ options listed in the instant play casino lobby so it mostly comes down to preferences.
The live casino is shown as a different tab and it has games like blackjack, poker and roulette where players are seated at a table and a real dealer is in charge of the action. Bets are still placed on the interface and the results are instantly transmitted. For the virtual casino games, the corresponding tab will show multiple categories for slots, roulette, blackjack, video poker and jackpots. The images can have small symbols showing if they are cold or hot based on how much they have been paying out recently. For a thrill unlike any other, the big progressive slots can really make things exciting when millions of dollars are on the line with every spin.
Banking
Lucky Nugget Casino has not been online for more than 15 years without having a secure banking system in place. While the cashier has been updated over the years to make sure it is up to par with modern innovations, the premium standard has remained the same. Right now, each player can see multiple deposit and withdrawal options in the account and these can also be reviewed on the site, based on the country.
Deposits are instant and without any fees in most cases, while cashing out at least $50 can take between two and seven days on average. The big factor is the selected banking option when it comes to the total period required to receive the funds, with an extra day added for processing. For the popular options, like Skrill, NETELLER, Visa, EcoPayz and MasterCard, there are various currencies accepted on a global scale.
Bonuses & Promotions
Welcome Bonus
Lucky Nugget Casino knows very well that it is an attraction for different types of online players, with different bankrolls. Instead of having one welcome bonus, it has two and gives users the option to choose which one fits them best. The standard bonus is of 150% and it only goes up to $200 while the high roller bonus can reach $1,000 on a 100% match. Only one of these two can be claimed on the first payment.
Loyalty Program
Since the casino online is operated by Bayton, it has access to the loyalty program available to most Palace Group members. This is very nicely organized across six levels and rewards loyalty with free points on every bet using real money. Points not only determine the tier and thus the benefits that comes with it, but they are also another way of getting free money from the casino.
Promotions
An entire calendar of promotions offers free spins, deposit bonuses, extra loyalty points and more prizes. Some are listed on the site but the new ones are usually announced directly to registered players by email and notifications when signing in.
Device Support
The modern software gets to show off its great functionality when it comes to mobile betting. Our Lucky Nugget Casino review jumped right into the action on the move and found that smartphones and tablets get the same platform but with fewer games.
Playing on the site from an Android smartphone, tablet, iPad, iPhone, BlackBerry or other device that is similar is just as easy as playing on a computer. The controls will be a bit different on some of the games but they look, work and pay exactly the same. Device support is improved even further with the Lucky Nugget Mobile Casino app available right now on the Apple App Store for free download on iPhone and iPad.
Mobile
The list is shorter than some players would have liked. However, having 120 real cash titles in your pocket is definitely not bad, especially when these titles include progressive slots like Mega Moolah and Major Millions. Along with many other hits, Lucky Nugget Mobile Casino also has mobile blackjack, mobile video poker, mobile roulette and more.
A mobile device can be home to some of the best games in the industry thanks to the casino and this allows users to always stay connected, never miss an opportunity to win and easily manage the account with just a few touches.
Customer Support
WFree numbers for calling are listed on the website and there are multiple countries covered with 24/7 lines, and a few with a limited working schedule. An alternative to calling is to chat instantly, be it from the website or from the lobby. Queries can also be sent by email but players are required to sign in in order to access the support center.
Regardless of the chosen contact method and language, the staff has been instructed to be very polite and make sure players are satisfied with the service. Some FAQs are already answered under the support tab so it may be a good idea to browse this section quickly for any unclear topics.
Our Verdict
Although there are some issues with the site and the bonuses, we believe that the online casino remains a good choice. The Microgaming software gets a lot better when it is time to actually play the games and the lobby is packed with exciting options.
We had a nice experience with banking for the Lucky Nugget Casino review and appreciated the international coverage with plenty of methods, multiple currencies and an always secure connection on sensitive pages.
Conclusion
All in all, the casino online has a long tradition of doing things properly and it continues to do so while keeping up with the changing times and the growth of mobile gaming. Maybe it wouldn’t be a bad idea to change the website a bit and make it match better with the modern software that works in the background. Other than that, there will not be any problems if you decide to create an account and make a deposit. Remember that as a new player, you can get up to $1,000 for free!
