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A Complete Review of Casino.com

Casino.com Casino Logo
CHLOE MARSHAL, Editor
4.3/5
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Up To £400 100% Deposit Bonus
£3,200 Welcome Package
7x Reload Bonus
  • Casino.com Casino Screenshot #0
  • Casino.com Casino Screenshot #1
  • Casino.com Casino Screenshot #2
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  • Casino.com Casino Screenshot #4
  • A good selection of games that constantly changes.
  • A good all round casino experience.
  • Brilliant player support in many languages.
  • A long history where customers come first.
  • Awesome progressive jackpots just waiting to be hit.
Rating breakdown
SOFTWARE 4.4/5
GAMES 4.4/5
BANKING 4.4/5
BONUSES 3.9/5
DEVICES 4.2/5
SUPPORT 4.2/5
OVERALL 4.3/5
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INTRODUCTION TO CASINO.COM

"Casino.com is one of the most popular online casinos using software from Playtech and it prides itself on being the only place to play for real gamblers. It has a nice style and a long reputation that goes back several years and promises great things for the future. It has everything a player would need!"

- Chloe Marshal

Initial Impressions

A gambling website domain doesn't get any better than Casino.com. Starting off as an advertising site in 1997, it was converted to a leading online casino site in 2007 and officially launched in 2008. Now, it has successfully become a go-to operator for primarily European and Japanese players. The mere fact that it is licensed and regulated under the jurisdiction of Gibraltar says a lot. However, we still get people asking us “Is Casino.com safe?” and so we’ve put this gambling operator to the test.

The initial impressions of our team of experts were very good. The name is familiar to many gamblers, and being operated by Mansion gives it even more credibility when it comes to secure and reliable betting. The added Playtech software makes the online casino the leading powerhouse it is, with some of the iconic games featured on the main page to welcome you to the site.

Also, it seems that banking is a big focus here and the popular payment options are presented in detail, while the cashier will show plenty of methods to fund your account. Speaking of real money betting, Casino.com pays extra attention when it comes to responsible gambling and provides help to those who might need it.

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Info

Name: Casino.com

Website: http://www.casino.com

Established: 2008

24/7 Support: [email protected]

Software: Playtech

Payout %: 97.28%

Casino Type: Download, Instant Play, Mobile

Owner: Mansion Group Casinos

Banking Options:

Reasons players love it
  • 24/7 customer support
  • 8 part welcome bonus
  • Quick installation
  • No Download gaming available
  • Free play available
What could be better
  • Limiting playthrough requirements
  • Misses some of the newest games
  • Not open to US players

Casino.com Review

Software

"The impressive software from Playtech is responsible for some of the best casinos on the internet. Casino.com is proud to feature some of the biggest progressives, along with a full collection of games for players who can download the free software, opt for the instant version, or go mobile when they wish."

Software Rating
4.4/5

Casino.com uses the Playtech software to its full potential and lets it do most of the work. The website design is kept simple and easy to navigate, while the games are presented directly on the landing page. As with most websites from this provider, the recommended way to play is to download the casino and install in on a PC. This gives you access to the full collection of games available. However, the same high-end graphics can also be found when starting the titles from the browser, although the number of options is a bit lower.

Mobile is a big part of this software, given the fact that many players enjoy betting via smartphones and tablets. The casino meets this demand with downloadable apps for iOS and Android which can be found on the official online stores or on the site. The instant play version is also mobile friendly for the slightly slimmer selection of compatible games and this makes it very simple to bet on a range of mobile devices.

"Amazing graphics that bring the themes to life in online slots and make table games look incredibly realistic are what make the Playtech software so impressive. Added are the fair mechanics that generate wins on a regular basis and the option to play at any time, on basically any device."
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The Games

"Entering the gaming world created by Casino.com will present hundreds of casino games where most of them are video slots. However, the table games category has not been ignored and it has plenty of options for Blackjack, Roulette, Craps, and more."

Games Rating
4.4/5
Games on casino.com

When our independent panel performed a Casino.com review, they discovered over 350 Playtech games to choose from including many new releases and live table games. All are available in the downloadable version for PC’s and Macs. You can also play the Flash versions, which allow you to play at Casino.com for real money without installing any software onto your computer. Testing each and every game was just not possible, but we did try a few from every category. The Playtech software was top-notch. Graphics, sounds and the user interface were fantastic as was the overall loading speed. If you’re Internet is slow, you may have to wait a few extra minutes before you can start to play.

Following registration, you can try nearly all games at Casino.com in the play money mode. If you’re unfamiliar with a game, the practice mode is a great way to find out how to play. In this respect, Casino.com is risk-free. Because there is a good chance you’ll end up sticking around to play for real money, we have to advise you to give your correct information when you sign up. Otherwise, problems in the future could occur.

The transparency behind the payout rates is impressive. You can find this rate on all games; it really made us feel at ease in knowing we were getting exactly what we signed up for. The casino also uses a Random Number Generator (RNG) for all of its games.

Banking

"Perfection lies in the details and Casino.com really offers great services when it comes to banking. It has the most popular payment methods readily available in the cashier for its users and it makes sure that the limits are wide enough to please everyone. Not to mention the multiple currencies."

Banking Rating
4.4/5
casino.com banking

Getting started at Casino.com is extremely straightforward and to protect all of its players, there is a verification process. This will require you to show proof of identity and can take up to 72 hours to complete. You can play for real money during this time, but you may not be able to make any withdrawals.

During our review of Casino.com, we found that players can easily make a deposit from no less than 11 different options. These varied from credit cards, e-wallets, and wire transfers. There is a minimum deposit of $10.

You can withdraw money using nearly all the deposit methods, and all withdrawals are subject to a pending period of up to 96 hours. This period dramatically decreases as you move up the ranks in the VIP members club. Any additional processing time is dependent on your selected method of withdrawal. Make note of the monthly withdrawal limits, which are correlated to your loyalty level. For example, Bronze, Silver and Gold player levels are capped at withdrawals of up to $15,000 per month, while VIP and VIP Elite players have a limit of up to $50,000 per month.

The cashier in the mobile casino account allows for deposits from smartphones with complete security and the same can be said about cashing out after winning. The options are pretty much the same but the limits can be smaller in some cases.

Deposits
Withdrawals

Bonuses & Promotions

"The brilliant welcome offer caters to casual players and covers multiple payments by matching them cent for cent with free credits, also providing a choice between two options."

Bonus Rating
3.9/5

Welcome Bonus

The main welcome bonus applies on the first deposit and it is of 100% up to £400. The following seven deposits also come with offers referred to as reload bonuses. Each player can choose what reload bonus to claim once the first payment is made. The first is of 100% up to £400 with wagering requirements of 40x for the code RED and the second is of 50% up to £400 with 20x wagering requirements for the code BLACK. Also, players should keep in mind that not all games contribute fully to the wagering requirements from bets.

Loyalty Program

Casino.com bonuses

Rewards are a common promotion at Casino.com and they come from betting real money. Casino VIP loyalty points are earned for all bets placed in the casino and they add up in the balance when leaving each game. Points are generated at set rates based on the game category and they can be used to buy cash bonuses while also determining the loyalty level. Bronze, Silver, Gold, VIP, and VIP Elite need certain amounts of points to reach and as you climb the ladder, the benefits will get better. The current level and the option to exchange the points are displayed in your account when accessing it on a desktop computer or on a mobile device. Yes, betting from a smartphone comes with the same rewards.

Promotions

In addition to having a large welcome package, Casino.com hosts various promotions every month. The special ones are only available for a limited period and players should jump on them right away. Some of the promos are fixed and they include the option to refer a friend to join the casino online and thus result in £20 for free.

Some of them are aimed at mobile betting to offer users an extra incentive to take their games with them wherever they go.

Device Support

"Casino.com offers a great mobile platform which works on smartphones running Android, iOS, and other popular operating systems. No matter the preferred device, everything works flawlessly."

Device Rating
4.2/5

Surprisingly enough, Casino.com doesn’t really brag about its compatibility on different devices, although our experts have found that it has plenty of reasons to do so. Granted, the downloadable app which can be obtained for free from the site is mostly for PC gaming so Mac users may find some issues in the installation process. However, the instant version which is just a click away on the site works on all the popular internet browsers, no matter the operating system on the machine.

Mobile compatibility extends to devices using at least iOS 7.0, and ratings are showing that players are incredibly impressed with how the games work.

When skipping the download process and playing on mobile devices, Casino.com offers a responsive site accessible through your smartphone or tablets browser. A recent version of Flash is required to be able to play.

iPhone
Android Phone
Windows Phone
BlackBerry
iPad
Android
Windows Tablet
Mac
PC
TV
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CUSTOMER SUPPORT

"There is always comfort in knowing that help is readily available and Casino.com has a great team that works around the clock to answer any questions users may have. The multiple contact options are great for the large player pool."

Support Rating
4.3/5

Casino.com offers support in over 20 different languages and is available 24/7. You can contact the multi-lingual team via e-mail, live chat, and on their toll free number. We found the response to be prompt, often within the hour. The team was able to handle questions relating to banking problems, tech issues, and general advice. The options are easily usable on a smartphone as well since the email form is from the site and live help is a click away, while phone is even more convenient.

Having the service open around the clock is a very good sign that Casino.com pays attention to its many players, while the multiple languages make it easier for customers from across the world to get the assistance they need.

Support Available
Phone
Email
Live Chat

Our Verdict

"Casino.com has great things to offer and they cover different aspects to make it a fun experience for all players. The games contribute the most to the excitement but the bonuses are hard to overlook."

Overall Rating
4.3/5

After a full review of Casino.com, we found that this operator was up to par with the top casinos on the web. The games are fantastic, the customer support is at its best and the bonuses are both transparent and very alluring. Americans are not allowed, but there are plenty of other casino websites for US players, and we’ve included them on this site. Casino.com is safe and enacts some respectable business policies. It offers a huge collection of games and is very much worth your time and money.

It offers a huge collection of online casino games and is very much worth your time and money. Even if you are short on time or money, you can always enjoy a few rounds from a mobile device thanks to their great platform compatibility that also offers demo versions for the majority of games.

Device Compatibility For All Big Systems
Welcome Bonus Up To £3,200
Millions Of Pounds In Progressive Jackpots
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