INTRODUCTION TO 888 CASINO
"Countless players can vouch for 888 Casino as being the best in the United Kingdom. The brand is huge and has been around for a long time, building a reputation that can't be matched. Now, the site is home to other online gambling options as well but the casino online remains the main attraction."
- Katrina Sam
Initial Impressions
For new eyes, the website is fairly clean and not too crowded. The 888 Online Casino Review however will shed some light on what makes it a top choice for all types of online gamblers. Some of the things that stand out are the promotions and the featured games. Both these sections are important since there are a lot of promotional offers running every month and new players can get started with a big welcome bonus. Once inside, the games cover slots, jackpots, tables and live dealers with a combination of iconic titles and some exclusive additions.
Given the large size of the operator, the services also make a good impression right from the start. To this end we found a rich cashier with a whole lot of options for deposits and for withdrawing the funds. Then there is the help section that has information about every aspect of playing here, as well as some contact options for reaching the support team directly.
888 Casino Review
Software
The list of providers that makes the 888 Casino software so impressive includes big names that many players are already familiar with. NetEnt, IGT, Ash Gaming and Cryptologic are just some of the ones that stand out when browsing the slots list. 888 Gaming is of course a big part of the app as well.
In order to actually play the games, users just need to log in. There are no downloadable apps for desktop gaming so the lobby will just show the available options on the browser. This is done in a nice style and allows for any game to be started quick and easy.
Games
Only a few games were added from each contributing software provider in order to keep the list short but sweet. Big names for slot machines attract a lot of action and the casino online makes sure to list them for easy access. Alongside featured slots, players can find roulette, blackjack and poker in different variations. Baccarat and other table games are not missing either.
Another great category of games found at 888 is the live casino. This has tables from NetEnt and some hosted by the operator itself that run around the clock and allow customers to get the real casino thrill from the comfort of their own homes.
Banking
A bit more information on each of the accepted banking methods can be found on the website. Players who already know which option they want to use can sign up and go to the account to make a deposit within minutes. Common choices include credit cards, debit cards, web wallets, bank transfers and prepaid cards so everyone should be covered.
Players from the UK using an iPhone can even use ApplePay at this time to transfer funds to and from the casino account. This service can link a card or a bank account to allow for easy transactions on the internet.
Withdrawals are normally processed in a few days and there is a pending period added on top. As a result, cashing out generally takes around four or five days but this depends on the banking method chosen. VIP members benefit from faster cash out times based on their rank.
Bonuses & Promotions
Welcome Bonus
Right now, the main welcome bonus is a standard offer of 100% up to £100. While this doesn’t seem like much, the 888 Casino review also found a large sign up bonus for new players. This consist of up to £888 in FreePlay credits granted as a prize from a random spin of the welcome wheel, which has bonuses of £15, £20, £50 and £88 along with the big one.
The Premium Welcome Package adds four more deposit bonuses of 30% up to £350 for deposits made in the first week.
Loyalty Program
The core of the loyalty program is kept simple. Comp points are earned when betting real cash on the games at 888 Casino. Points can be converted back into money at a rate of 150 points for one £1. This applies on bets made on the desktop casino and on mobile devices. Customers who prove themselves to be high rollers are entered in the VIP loyalty program and get the rewards to match the status.
Promotions
A variety of hot promotions are listed every month on the site. Some of them are set offers that are available for a long time, while others are limited and only last for a limited period. Most promos grant reload bonuses, FreePlay credits or free spins and customers are required to opt in.
Device Support
The device support is as good as one can expect from a leading brand like 888. There are apps for Android and for iOS that can be downloaded from the respective online stores for free and installed on the mobile devices. Also, the site changes to the mobile platform when accessed from the browser on a smartphone to allow players to bet from their accounts within seconds.
iPhone and iPad going back a few generations can make the most out of the mobile casino, as can Android smartphones like Samsung Galaxy, HTC One and even BlackBerry. Also, the instant version runs on Windows given a compatible web browser, like Google Chrome.
Mobile
Once in the mobile lobby, tens of games will be listed in the different categories for slots, blackjack, roulette, video poker and live casino. We even played the famous progressive Millionaire Genie for real money on the mobile casino. These games don’t lose any of their charm and can actually appear to be more fun on smartphones.
888 Mobile Casino has won awards for its impressive offering so it is definitely something that should be checked out after registering.
Customer Support
It is generally recommended to browse the existing pages for help and these are categorized for the four main products offered by 888. However, players can send a question to the support team by filling out the online help form. There are various categories to choose from and make things easier and files can be attached if needed. A response doesn’t normally take more than 24 hours to be provided and the staff is always polite.
Email by web form is the only way of submitting a question as there are no phone numbers listed, nor is there an option to start a live chat window with the support staff.
Our Verdict
The casino online remains one of the biggest operators in the business and although it has a few shortcomings when it comes to customer support, it is highly recommended.
With that being said, 888 Casino has definitely earned its high rank and it should be on the list of all users looking for a new online gambling site, especially for fans of mobile gaming.
Conclusion
A conclusion for the 888 Casino online review should highlight the strengths of the operator. We can mention the lobby filled with big games here as well as the many promotions available for both new and veteran players. Also, the banking system is packed with methods, accepts GBP and makes sure every transaction is secure. On the other side of the argument, there are only a few small weaknesses to recap, like the limited contact options and the fact that some games are missing from the collection.
In short, 888 Casino is a level above most other big online casinos in the UK and that is saying a lot given the tough competition in the market.
