INTRODUCTION TO 32 RED CASINO
"32Red Casino is considered to be the flagship site on the Microgaming platform and this makes it a top choice for players who want the very best that the software developer has to offer. Everything from virtual tables to the latest video slots is listed here and can be played in complete security."
- Mark Wilson
Initial Impressions
At first sight, 32Red Casino has a unique and welcoming design. This is mostly due to recent updates that gave the website a modern style but at the same time made sure it kept its iconic touch. The popularity of the brand becomes obvious right away and there is no time wasted in presenting some of the top games that Microgaming has to offer. Playing from the browser is encouraged as the tabs for the available games allow for easy access to the gaming options. Speaking of tabs, the top of the list shows that the site is not exclusively for online casino games and that it also offers sections for sports betting, bingo, live casino, poker, and the option to download the "Premium Casino".
Another stand out point is the welcome bonus. Players can cash in on a large amount for free just by joining the community at one of the most respected brands in the business. The online gambling site has won several awards, as well as keeping all their payout reports and lists of recent winners very transparent. 32Red has been approved by the Gibraltar Gaming Authority and by the UK Gambling Commission, it is also one of the few online gambling companies to be listed on the London Stock Exchange.
32Red Casino Review
Software
The 32Red Online Casino boldly claims that they are second to none - and in terms of gameplay variety, they are exactly right. A six-time winner of the Best Casino award, 32Red provides players with the ideal environment for diverse gaming. Microgaming casinos are rarely praised for their remarkable beauty, but 32Red's menu screen is organized well and provides the perfect starting point for online casino play. The in-game visuals are also of top quality. Transitions from game-to-game are smooth, and downloads are often swift and seamless.
For players, focus has switched to Instant Play recently and users are encouraged to jump into the gaming waters and test them out without having to download any apps. This is indicated by the hundreds of games displayed across multiple categories right on the main page of the online casino. However, those who plan on spending quite a bit of time here are recommended to download the software by clicking on the 'Premium Casino' button in the top left corner.
As for updates, 32Red Casino benefits from the latest releases Microgaming has to offer and it is among the first to feature the new games. Seeing that almost every month comes with something new, this is quite the advantage for customers who want the latest things.
It wouldn’t be a leading online casino without a mobile platform and 32Red Mobile Casino really lives up to the expectations. It has more than 100 of the best slots, table games and more options which have been redesigned for working on touchscreens of smartphones and tablets. Simply browsing to the site from a mobile device is enough to get going but there are also mobile apps for Android, iPhone / iPad and Windows phones.
Games
Some of the most popular slots on the internet can be found right here. Titles like Thunderstruck II, Mega Moolah, Jurassic Park, and Avalon have become iconic in the online gambling industry, and they continue to impress even years after their releases. This isn’t to say that 32Red Casino only has old games. In fact, Microgaming has been very busy working on all sorts of new creations over the past couple of years and the list continues to grow every quarter with the help of multiple releases - all of which are featured on the site.
Yes, slots will always be the most popular and there are more than 400 options in this category by downloading the casino app. From the browser, about 300 slots are provided, plenty for even the most prolific players.
As far as the other games go, 32Red Live Casino has a great selection of tables that have real croupiers behind them to provide a more realistic casino experience. The standard table games can be seen in their own category, while roulette & blackjack are displayed in separate groups. The collection would not be complete without more than a dozen progressives from Microgaming, which have a total jackpot worth more than ten million dollars.
Even the mobile casino is filled with a lot of games. More than 100 gaming options can be played from mobile devices, such as iPhone and Android smartphones. Again, most of them are slots and they include quite a few of the big names in the list, while some table games have been added as well.
Banking
The list of banking options is not as long as the offering of other online casinos and that is because 32Red mostly focuses on having the big ones available. As a result, the majority of customers will have no issues finding their preferred online payment method featured in the cashier and they can select it knowing that the transaction is secure.
For making deposits, the options cover debit cards, credit cards, web wallets, prepaid cards, and bank transfers. Since it welcomes players from across the world, the casino tries to make the experience as pleasant as possible with the help of an entire selection of currencies that cover EUR, USD, CAD, AUD, GBP, NOK, SEK, RUB, JPY, and CHF.
Cashing out is done just as easily as depositing once the account is verified. There are slightly fewer banking methods to choose from here so it is recommended to check them beforehand. The preferred method of payment can be selected from the cashier when making a withdrawal of at least $10. Based on the chosen option, it can take between one and five working days to complete the transaction.
The same banking system is carried out with the account on the mobile casino version so players don’t have to be at a computer to add more funds or cash out after winning some nice prizes.
Bonuses & Promotions
Welcome Bonus
As a new player, this is one of the most important parts of an online casino. A good bonus can represent the start of a great gaming journey with winnings on every turn so it is best to know the exact details before getting underway. 32Red Casino actually offers a no deposit bonus as its first promotion and it only requires a registration. After the account is created, the casino chips will be added to the account and they can be turned in up to $100 of winnings.
The main welcome bonus however is a staple of 32Red and it lives up to the name. It works by generating $32 for free for every $10 deposited on the first payment, going up to $160. For example, a deposit of $10 - $19 will result in a bonus of $32 but a deposit of $20 will generate a bonus of $64.
The funds are subjected to betting requirements of 40 times before withdrawing them from the account, where slots, keno and scratch cards have 100% contribution and the other games have lower rates. Bets on mobile devices will work in the same way since the welcome bonuses are offered across all compatible platforms.
Loyalty Program
The Red Ruby Rewards Loyalty Program is unique to the online casino but it follows the basic system of awarding points when players place real money bets, be it from their computers or from smartphones and tablets. Known as Red Rubies, the comp points are accumulated as more wagers are placed and they can be exchanged for free casino chips at a rate of 1,000 to 10.
Being active does come with more rewards since there are five loyalty tiers that require a certain amount of Rubies and offer special benefits. The highest tier is known as Club Rouge and it is reserved for VIPs in order to reward them in a special manner fit for high rollers and big spenders.
Promotions
As part of its ongoing promotions, 32Red Casino has several offers. These include $250 Daily Freerolls consisting of tournaments for popular slots where the top players get a cash prize. The Red Letter Day promotion takes place each and every day and depositing players are selected randomly to receive up to 250 free chips as a bonus. Some slots games can generate more Rubies for the reward program and users can always stay connected with these promos through the mobile casino.
Also, special promotions which are only available for limited periods of time make their way onto the site very often and it is common for them to celebrate major events with gifts and prizes for players.
Device Support
As touched on previously, the operator has a solid mobile offering. Registered players can now stay connected wherever they go and have more than one hundred games in their pockets. Those who are new to the casino, can register from the device and claim the bonuses before starting to win cash prizes. All without needing to use a computer.
Support is mostly provided for Android and iPhone, with apps for these devices being available on the respective online stores. Windows phones also get some attention with the help of the casino mobile app, but other devices will mostly have to rely on the Flash-based instant version from the browser. This does give 32Red the advantage of being widely compatible with modern devices on the market today and should please customers with the easy accessibility provided on the go.
Customer Support
The Help Centre is really the main source of information at 32Red and it can be accessed from the button in the top left corner of the main page. Once inside, the main categories are displayed on the left and the most popular answers are on the right, with multiple pages to scroll through for more useful info. For those who are looking for something in particular, it can be searched in the bar on top.
If the answers are not enough, contact options are available at the bottom of the page and they cover email, live chat, and phone. As previously mentioned, the lines are open around the clock and the team is extremely professional. As the site is fully responsive, the same help center can be accessed on the move and players can also opt for the same contact methods to get in touch.
Our Verdict
The final verdict is that the 32Red online casino has everything players want and need. It is very reliable and has flawless security so this will never be a concern. On the subject of games, it is usually preferred to see multiple developers on the same site as they combine forces to create a better selection. Having only Microgaming is enough for now. It is hard to complain about having more than 600 games through the downloadable software and more than 100 on the mobile casino.
As for the bonuses, the welcome offer is unique and provides a great incentive to join & deposit with a large amount in order to claim the full £160 right off the bat. After that, the different weekly promotions keep things interesting, as well as the rewards from the loyalty program as well. Combined with great banking and a friendly support team, 32Red Casino does seem to have it all and takes betting to new heights.
